Privacy Policy

Protecting Your Information

01. We Value Your Privacy

At ITS human resources consulting devices Inc, we respect your privacy and are committed to protecting your personal information in accordance with applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA). We do not sell, rent, or disclose your personally identifiable information, including your name, email address, telephone number, or mailing address, to third parties for their independent marketing purposes without your consent, except where required or permitted by applicable law.

Any information you provide is handled responsibly, stored securely, and used solely for legitimate business purposes related to your purchases, customer support, product inquiries, payment processing, shipping and delivery, returns, refunds, fraud prevention, legal compliance, and your overall shopping experience with itshum.

02. Privacy Policy

This Privacy Policy explains the privacy practices of ITS human resources consulting devices Inc, operating under the brand name itshum. We are committed to safeguarding your personal information and encourage you to review this Privacy Policy periodically to remain informed about how we collect, use, disclose, retain, and protect your information when you browse our website, purchase Aromatherapy Candles or Fragrances, communicate with our customer support team, subscribe to marketing communications, or otherwise interact with our website and services.

03. Information Collection and Use

ITS human resources consulting devices Inc collects personal information necessary to operate our business and provide our services. Information is collected throughout our website to process orders, complete transactions, arrange shipping and delivery, improve our products and services, communicate with customers, provide customer support, prevent fraudulent activity, maintain website security, comply with legal obligations, and improve the overall customer experience.

We collect only the information reasonably necessary for these purposes and retain personal information only for as long as required to fulfill those purposes or comply with applicable legal requirements.

04. Orders

When you purchase Aromatherapy Candles, Fragrances, or any other products available through our website, we collect information necessary to process and complete your purchase, including:

Full Name

Shipping Address

Billing Address

Email Address

Telephone Number (if provided)

Payment Information

Payment information is processed securely through trusted third-party payment providers. We do not store complete credit card or payment card information on our servers unless required or permitted under applicable law and industry security standards.

If there is an issue concerning your order, payment, shipment, delivery, return, refund, warranty inquiry, or other transaction, we may use your contact information to communicate with you and provide customer support.

05. Cookies

Cookies are small text files stored on your device that help improve your browsing experience and enable our website to function properly.

We may use both session cookies and persistent cookies to:

Remember your shopping cart

Improve website performance

Analyze visitor behavior

Understand how customers interact with our website

Personalize your shopping experience

Maintain website functionality and security

Measure website traffic and performance

Cookies do not damage your computer, smartphone, tablet, or other device.

Most internet browsers allow you to manage, disable, or delete cookies through browser settings. However, disabling cookies may affect certain website functions, including shopping cart functionality, customer accounts, checkout, saved preferences, and other website services.

06. Aggregate Information

ITS human resources consulting devices Inc may collect anonymous or aggregated information such as browser type, operating system, device information, website traffic, approximate geographic location, referring websites, IP addresses, browsing behavior, and website usage statistics for analytics, fraud prevention, website security, service improvement, and performance measurement.

This aggregated information generally cannot be used to identify individual customers and may occasionally be shared with trusted third-party service providers for analytics, advertising performance measurement, fraud prevention, website security, and website optimization.

Customers who voluntarily subscribe to our newsletter or promotional emails may receive information regarding:

New Aromatherapy Candle collections

New Fragrance releases

Exclusive offers and promotions

Seasonal collections

Holiday sales

Company announcements

You may unsubscribe from promotional communications at any time by clicking the unsubscribe link included in our emails or by contacting our customer support team at [email protected].

From time to time, we may also send non-promotional communications regarding your orders, payment confirmations, shipping updates, delivery notifications, return or refund requests, account information, security alerts, product safety notices, or other important service-related matters. These communications are necessary to provide our services and cannot always be disabled.

07. Security

ITS human resources consulting devices Inc takes commercially reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, misuse, loss, alteration, disclosure, or destruction. We continually review and update our security practices to help maintain the confidentiality and integrity of the information entrusted to us.

Sensitive information transmitted through our website may be protected using Secure Socket Layer (SSL) encryption and other industry-standard security technologies where appropriate. Payment transactions are processed through trusted third-party payment providers that maintain their own security standards and compliance requirements.

Our website, hosting providers, payment processors, shipping partners, and authorized service providers maintain commercially reasonable security measures designed to safeguard personal information against unauthorized access and unlawful processing.

Although we implement appropriate technical and organizational safeguards, no method of electronic transmission over the Internet or electronic storage is completely secure. Therefore, while we strive to protect your personal information, we cannot guarantee its absolute security.

If you have any questions regarding our privacy or security practices, please contact us:

Customer Service Email: [email protected]

08. Supplementation of Information

To improve our services and provide a better customer experience, ITS human resources consulting devices Inc may receive additional information from trusted business partners or third-party service providers, including:

Payment processors

Shipping carriers

Fraud prevention providers

Customer support providers

Website hosting providers

Analytics providers

Marketing and advertising service providers

Technology and security service providers

This information may assist us in:

Verifying transactions

Processing orders

Preventing fraudulent activity

Completing deliveries

Providing customer support

Maintaining website security

Improving website functionality and performance

Personalizing your shopping experience

Complying with applicable legal obligations

We disclose personal information to third-party service providers only when reasonably necessary for them to perform services on our behalf and only in accordance with applicable Canadian privacy laws, including PIPEDA, and other applicable legal requirements.

09. Special Offers

Customers who voluntarily subscribe to our mailing list may occasionally receive information regarding:

New Aromatherapy Candle collections

New Fragrance launches

Promotional campaigns

Seasonal sales

Product announcements

Exclusive discounts and special offers

Company news and updates

You may unsubscribe from promotional emails at any time by using the unsubscribe link included in our emails or by contacting our customer support team at [email protected]. Once your request is processed, you will no longer receive promotional communications, although you may continue to receive essential service-related emails regarding your orders.

10. Correcting, Updating, or Deleting Information

If your personal information changes, or if you no longer wish to receive marketing communications, you may request to:

Update your personal information

Correct inaccurate or incomplete information

Request access to the personal information we hold about you, where permitted by applicable law

Request deletion of your personal information where legally permitted

Withdraw consent for certain processing activities, where applicable

Unsubscribe from promotional communications

Request information regarding how your personal information is collected, used, stored, or disclosed

Please contact us using the email below. To protect your privacy and prevent unauthorized access, we may request reasonable identity verification before processing certain requests.

Customer Service Email: [email protected]

11. Choice / Opt-Out

Customers who no longer wish to receive promotional communications may unsubscribe at any time by clicking the unsubscribe link included in our marketing emails or by contacting our customer support team.

Please note that opting out of promotional communications will not prevent us from sending important non-promotional communications regarding your orders, purchases, payment confirmations, shipping updates, delivery notifications, returns, refunds, product safety information, account security, or other essential service-related matters.

12. Changes to This Privacy Policy

ITS human resources consulting devices Inc reserves the right to update or modify this Privacy Policy at any time to reflect changes in our business operations, applicable legal requirements, technology, security practices, or website functionality.

Any updates become effective immediately upon publication on this website unless otherwise required by applicable law.

Your continued use of the website after any changes have been published constitutes your acknowledgment and acceptance of the revised Privacy Policy to the extent permitted under applicable law.

We encourage you to review this Privacy Policy periodically to remain informed about how itshum protects your personal information.